Clear terms, in plain language

Clause 1 · Bookings & Payment

Prepaid only — confirmed by payment

• All services are prepaid. A slot, date or program is confirmed only when full payment (or the agreed advance for monthly retainers) is received via UPI or bank transfer.
• Quotes are valid for 14 days from issue unless stated otherwise. A GST invoice is issued against every payment.
• Enquiries and proposals do not reserve dates. Calendar priority follows payment order.

Clause 2 · Scheduling, Weather & Rescheduling

Flights follow weather and law, not wishes

• Drone operations are weather-dependent. If wind, rain or visibility make flying unsafe on a booked date, flying components are rescheduled to the next mutually available date at no extra cost; classroom components proceed as planned where possible.
• Institution-requested rescheduling with 7+ days' notice: one free reschedule per booking. Shorter notice may attract a rescheduling fee to cover committed logistics.
• If Malabar Drones must cancel and no reschedule is possible, the amount paid for the undelivered portion is refunded in full.

Clause 3 · Regulatory Compliance

We fly by the DGCA rulebook

• All flights are conducted under prevailing DGCA regulations using type-certified drones with valid UUID, by certified pilots/instructors.
• Operations occur only in permissible airspace zones, with permissions obtained where required. If a venue falls in restricted airspace and no permission is obtainable, flying components move to the nearest compliant location or are rescheduled.
• The host institution agrees to provide accurate venue details and follow our safety perimeter instructions during flights.

Clause 4 · Training & Certificates

What our certificates are — and aren't

• Certificates issued by Malabar Drones record participation and supervised flying hours. They are not a DGCA Remote Pilot Certificate (RPC); the RPC is issued only through DGCA-approved RPTOs.
• Flying hours are logged per participant and shared with the institution at program close.
• Participants must follow instructor directions at all times; anyone operating unsafely may be paused from flying activities without refund for that session.

Clause 5 · Equipment & Liability

Our aircraft, our responsibility — with your cooperation

• Aircraft, batteries and ground equipment remain the property of Malabar Drones / BeatCruit Consulting at all times.
• Damage to equipment caused by wilful disregard of instructor directions may be charged to the responsible party as per the pre-shared damage schedule.
• Malabar Drones carries out risk assessment for every venue; the institution is responsible for crowd discipline outside the marked flight perimeter.

Clause 6 · Content & Media

Photos and footage

• Aerial and ground media captured during programs may be used by both the institution and Malabar Drones for non-commercial promotion, with credit. Any restriction must be agreed in writing before the event.
• Raw footage deliverables, where part of the package, are shared within 7 working days of the event.

Clause 7 · General

The fine print, briefly

• Malabar Drones is a venture of BeatCruit Consulting, a GST-registered entity in Karnataka, India. All disputes are subject to the jurisdiction of courts in Karnataka.
• These terms may be updated from time to time; the version on this page at the time of booking applies to that booking.
• Questions about these terms: support@malabardrones.com.